PA Motoworld is seeking a customer-focused Service Advisor to serve as the primary liaison between our customers and the service department. This role is essential for ensuring a seamless service experience and maintaining high levels of customer satisfaction.
Key Responsibilities:
Act as the first point of contact for customers seeking service or repairs.
Accurately assess customer needs and communicate them to the service department.
Keep customers informed about the status of their vehicles, including updates on repairs and service times.
Ensure that service and repairs are completed to the highest standards and on time.
Provide clear explanations of work performed and any additional services or repairs recommended.
Handle customer inquiries, concerns, and feedback professionally and promptly.
Requirements:
Strong interpersonal and communication skills.
Customer service experience, preferably in the automotive or motorcycle industry.
Ability to assess customer needs and provide accurate service recommendations.
Organizational skills to manage service appointments and follow-ups.
Basic understanding of motorcycle mechanics is a plus.
Preferred Qualifications:
Previous experience as a Service Advisor or in a customer-facing role in the service industry.
A passion for motorcycles and helping customers maintain their vehicles in top condition.
PA Motoworld is seeking a detail-oriented Accountant Assistant to handle financial records, prepare financial reports, and ensure that the company complies with all financial regulations. The ideal candidate will maintain accurate financial data and contribute to the financial health of the company.
Key Responsibilities:
Manage and maintain accurate financial records, including accounts payable, accounts receivable, and general ledger entries.
Prepare and analyze financial reports, including income statements, balance sheets, and cash flow statements.
Ensure compliance with financial regulations and company policies.
Assist in the preparation of budgets and forecasts, providing insights and recommendations based on financial data.
Handle tax filings, payroll processing, and other financial obligations.
Coordinate with external auditors during financial audits.
Requirements:
Proven experience as an accountant or in a similar financial role.
Strong knowledge of accounting principles and practices.
Proficiency in accounting software and Microsoft Excel.
Attention to detail and accuracy in financial reporting.
Ability to work independently and manage multiple financial tasks.
Preferred Qualifications:
A degree in Accounting, Finance, or a related field.
Professional certification (CPA, ACCA, etc.) is a plus.
Experience in the automotive or retail industry is beneficial.
PA Motoworld is looking for a friendly and enthusiastic Motorcycle Accessories & Parts Specialist to join our team. This role involves assisting customers in choosing the right riding gear and accessories, providing expert advice, and ensuring a great shopping experience.
Key Responsibilities:
Assist customers in selecting helmets, jackets, gloves, and other motorcycle gear
Provide recommendations based on safety, fit, and riding style
Maintain the showroom display area and ensure stock is well-organized
Process sales transactions and handle customer inquiries
Stay updated on product knowledge and new arrivals
Support after-sales service and ensure customer satisfaction
Requirements:
Good communication and interpersonal skills
Customer service or retail experience preferred
Interest or basic knowledge in motorcycle gear and safety products
Willing to learn and work in a fast-paced retail environment
Team player with a positive attitude
Preferred Qualifications:
Previous experience in motorcycle gear sales or automotive retail
Passion for motorcycles and riding lifestyle
Ability to explain technical features in a simple and helpful way
PA Motoworld is seeking an experienced and skilled Senior Mechanic to lead and execute motorcycle servicing, diagnostics, and repairs. This role is vital in ensuring high-quality workmanship, customer satisfaction, and guiding junior team members in technical excellence.
Key Responsibilities:
Perform advanced diagnostics, troubleshooting, and repairs on various motorcycle models
Lead and guide junior mechanics in daily workshop operations
Ensure all services and repairs are completed accurately and on time
Conduct final quality checks and test rides after service completion
Maintain a clean and organized workshop environment
Communicate clearly with service advisors regarding repair status and job estimates
Stay updated on technical service bulletins and product updates
Requirements:
Proven experience in motorcycle repair and maintenance (minimum 3–5 years preferred)
Strong diagnostic and troubleshooting skills
Familiarity with Japanese and/or European motorcycle brands
Able to work independently and manage multiple service jobs
Responsible, punctual, and committed to quality work
Preferred Qualifications:
Certification or diploma in motorcycle/automotive repair
Leadership experience in a workshop setting
Passion for motorcycles and continuous improvement
PA Motoworld is looking for a hands-on and motivated Junior Mechanic to join our workshop team. This role is ideal for someone with basic mechanical knowledge who’s eager to learn and grow in the motorcycle service industry.
Key Responsibilities:
Assist in performing routine maintenance and basic repairs on motorcycles
Support senior mechanics with diagnostic and repair tasks
Clean and maintain workshop tools, equipment, and work areas
Conduct pre-delivery inspections (PDI) on new motorcycles
Learn and follow safety procedures and service standards
Report parts usage and job progress to the service advisor or supervisor
Requirements:
Basic mechanical knowledge or relevant technical training
Willingness to learn and improve hands-on skills
Able to work well in a team environment
Physically fit and comfortable working with tools and machinery
Punctual, disciplined, and detail-oriented
Preferred Qualifications:
Experience with motorcycle servicing is an advantage
Certificate in motorcycle or automotive repair is a plus
As a Marketing Executive (Social, Content, Upload), you will be responsible for managing social media, creating engaging content, and ensuring accurate product uploads on PA Motoworld platform. Your role will focus on maintaining a strong online presence, optimizing product listings, and enhancing brand engagement. The ideal candidate is detail-oriented, creative, and experienced in digital marketing, content creation, and e-commerce management.
Key Responsibilities:
Social Media Management
Develop and execute content strategies across social media platforms (Facebook, Instagram, TikTok, LinkedIn, etc.).
Plan and schedule social media posts, ensuring consistency in brand messaging and visuals.
Monitor and engage with the online community by responding to comments, messages, and inquiries.
Track and analyze social media performance, providing insights for improvement.
Content Creation & Marketing
Assist in developing high-quality digital content, including graphics, videos, reels, and promotional materials.
Collaborate with the design team to create engaging marketing assets.
Write compelling captions, blog posts, and promotional content that align with brand voice and SEO best practices.
Stay updated on digital marketing trends to incorporate new content strategies.
Ensure timely and accurate uploading of product listings, descriptions, and images on the Puncak Alam Motoworld platform.
Promote new and ongoing campaigns on retail level.
Optimize product listings with relevant keywords and SEO-friendly descriptions.
Work with the operations team to ensure inventory and product details are up to date.
Monitor and maintain product accuracy, making updates as needed.
Requirements & Qualifications:
Bachelor’s degree or Diploma in Marketing, Communications, Digital Media, or a related field.
1-2 years of experience in social media marketing, content creation, or e-commerce management. Experience in retail marketing is a plus. Fresh graduates are encouraged to apply.
Strong knowledge of social media platforms, trends, and content strategies.
Experience in product uploads, e-commerce platforms, or content management systems (CMS).
Proficiency in content creation tools such as Canva, Adobe Creative Suite, or similar software.
Excellent writing and editing skills with attention to detail.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Passion for motorcycles or experience in the automotive industry is a plus.
Why Join Us?
Be part of a growing platform in the motorbike industry.
Work in a fun and collaborative environment.
Gain hands-on experience in social media, digital marketing, and e-commerce.
Opportunities for career growth and professional development.
If you are a detail-oriented marketing professional with a passion for social media, content creation, and e-commerce, we’d love to hear from you! Apply now and help shape the digital presence of Puncak Alam Motoworld.
PA Motoworld is looking for a passionate and driven Sales Executive to join our team. In this customer-facing role, you’ll guide individuals in choosing the right motorcycle or accessories while delivering a personalized, memorable experience. If you’re enthusiastic about motorcycles, enjoy connecting with people, and take pride in great service, we’d love to have you grow with us.
Key Responsibilities:
Engage with potential customers and guide them through the sales process.
Maintain a strong understanding of iMotorbike’s products and services.
Achieve and exceed individual and team sales targets.
Provide excellent customer service and address inquiries professionally.
Follow up with leads and maintain strong client relationships.
Work closely with the team to execute sales strategies.
Update and maintain records of sales activities.
Requirements:
Proven experience in sales, customer service, or related fields (preferably in automotive or e-commerce).
Strong communication and interpersonal skills.
Ability to persuade and negotiate effectively.
Self-motivated, results-driven, and a team player.
Willing to work in shift-based schedules.
Basic computer skills.
Preferred Qualifications:
Min SPM/Diploma equivalent.
Required Skill(s): Good Marketing skills, Storyteller, Team Player, Results Orientated, Motivated, Proactive, Accountable.
Preferably one (1) year of retail sales experience and above in related field or
Preferred have experience in customer service is added advantage
